Privacy Policy for BeRelax
Effective Date: [19-02-2026]
At BeRelax, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and services.
1. Information We Collect
To provide you with a seamless booking experience, we collect the following types of information:
Account Information: Name, email address, phone number, and profile picture.
Booking Details: Appointment dates, times, selected services, and business hours (for service providers).
Location Data: With your permission, we access your geographic location to help you find nearby service providers.
Payment Information: If online payment is used, transactions are processed through secure, encrypted third-party payment gateways. We do not store sensitive credit card details on our servers.
2. How We Use Your Information
We use the collected data for the following purposes:
To manage accounts and facilitate the booking process between customers and service providers.
To send notifications regarding appointments (confirmations, cancellations, or reminders).
To improve app performance and develop new features based on user feedback.
To provide customer support and resolve any technical issues or disputes.
3. Data Sharing and Disclosure
We do not sell your personal data. Sharing only occurs in the following instances:
Between Users: The customer’s name and phone number are shared with the service provider to fulfill the booking, and vice versa.
Legal Compliance: If required by law, regulation, or legal process.
Service Providers: We may share data with trusted third-party partners (e.g., Google Maps for locations, SMS gateways for notifications).
4. Data Security
We implement high-level technical security measures to protect your data from unauthorized access, alteration, or disclosure. Sensitive data, such as passwords, is encrypted using industry-standard protocols.
5. Your Rights
As a user, you have the right to:
Access and update your personal information at any time via your profile settings.
Request the permanent deletion of your account and data.
Disable location tracking through your device’s system settings.
6. Cookies and Tracking
We use simple tracking technologies to enhance app speed, remember your preferences, and simplify the login process for future visits.
7. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. You will be notified of any significant changes through the app.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Phone: +972 59-254-4734.